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Customer Service

Pineider customer service is open from Monday to Saturday from 10am to 7pm.

Chat & Whatsapp

Chat with an operator for assistance or advice on our products.
Monday-Friday: 9am - 5pm (CEST)

Chat with us


You can contact us by calling +1 (212) 265-7367
from Monday to Saturday from 10am to 7pm.


If you prefer to write to us, use our emails for information on products, purchase and after-sales support. for info on orders in progress.

After-sales services and repairs

Contact us to request more information about our repair services on any Pineider product.